SHIPPING AND DELIVERY POLICY
1. Introduction
Welcome to Nobelite Footwears. This Shipping Policy outlines the shipping methods, costs, and delivery timelines for orders placed on our website, nobelite.com . By placing an order on our Site, you agree to the terms of this Shipping Policy.
2. Shipping Methods and Costs
We offer the following shipping methods to accommodate your needs:
- Standard Shipping: Estimated delivery time is 5-7 business days. Shipping costs are calculated at checkout based on your location and the weight of your order.
- Express Shipping: Estimated delivery time is 2-3 business days. Additional shipping costs apply and are calculated at checkout.
- Free Shipping: We offer free standard shipping on orders over 700. This promotion is subject to change and may vary based on special offers.
3. Order Processing Time
Orders are typically processed within 1-2 business days after payment is confirmed. Processing times may be extended during peak seasons, sales, or holidays. You will receive an email confirmation once your order has been shipped, including tracking information.
4. Delivery Times
Estimated delivery times are calculated from the date your order is shipped, not from the date of purchase. While we strive to deliver your order within the estimated time frames, please note that delivery times may be affected by factors beyond our control, such as weather conditions, customs delays, or carrier issues.
5. International Shipping
Currently, we only ship within India. We are working on expanding our shipping options to include international destinations in the near future. Please check back for updates on international shipping availability.
6. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through the carrier's website using the provided tracking number. If you have any issues tracking your order, please contact our customer support team at support@asianfootwears.com.
7. Delivery Issues
If you experience any issues with the delivery of your order, such as a missing or damaged package, please contact our customer support team within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue and ensure your order is delivered promptly.
8. Shipping Fee Refunds
We only refund the shipping charges if the order was not delivered due to a failure on our part or the carrier’s fault. This refund policy is applicable only to new orders and does not apply to returns, exchanges, or other circumstances. If a refund is approved, it will be processed to your original method of payment.
9. Undeliverable Packages
In the event that a package is returned to us as undeliverable due to an incorrect address, failed delivery attempts, or refusal of the package, we will contact you to arrange for re-shipment. Additional shipping charges may apply for re-shipment.
10. Contact Us
If you have any questions or concerns about this Shipping Policy or your order, please contact us at:
NOBELITE
Email: nobeliteindia@gmail.com
11. Delivery Address Accuracy
Please ensure that your delivery address is complete and accurate. We are not responsible for failed deliveries due to incorrect or incomplete address details provided at checkout.